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Head of Resource Management (Workforce Planning)


The Head of RMO is responsible for finding qualified resources, developing resources, fulfill resources requests for projects and best utilize resources for the company.

  • Be responsible for recruitment plan
  • Plan and coordinate all software development resource across divisions to best us resources’ talents, being escalation point for all resource issues.
  • In charge of strategic SD workforce planning, resource rotation planning
  • Build yearly software development resource plan for the whole company.
  • To co-ordinate with other parties such as clients, delivery, technical department, vendors etc. to make sure that the resource meet clients’ requirements & satisfaction.
  • To support presale to check for resource availability, validate resource model and plan training for resources if needed.
  • To manage resource planning teams to manage resource bench and allocate resources to projects.
  • Oversee resource allocation process
  • To propose to the BOD on non-technical improvements
  • To produce activity reports for all operations of the RMO (monthly, weekly & ad-hoc).
  • To strictly follow all processes and procedures established by the company in compliance with ISO 9001 & CMM standards
  • To participate in the yearly evaluation for all resource within the division.
  • Develop resources:
    • Training: Help CTO, LMs, HR and training department to identify training needs, define direction, plan and observe the implementation; plan the training schedule for all the resources to support people growing
    • Help HR to provide orientation for people in career development/support in changing career path
    • Help HR and LMs to define KPI, performance/salary review scheme, processes
    • Plan and perform checkpoint review, performance review and salary review for people in RMO management
    • Work with Technology team to define direction to develop competences
    • Work with CTO to plan for technical certificates
  • Retain resources:
    • Participate to define policies/procedures to encourage and retain people
    • Be escalation point for all resource assignment issues
  • Allocate/Utilize resources:
    • Co-ordinate with other divisions and parties such as clients, delivery, technology, etc. to make sure that the allocated resource meet requirements & satisfaction
    • Allocate resources to projects when having resource request
    • Be responsible for resource utilizations
    • Work with vendors to fulfill resource requests
  • Manage resource information:
    • Manage the certificate database, manage and maintain the information on who have what certificates for people under the RMO management.
    • Manage skill inventory


  • Education, training qualifications
    • University degree, preferably in IT field
    • IT knowledge-base, and current IT technologies
  • Experience
    • Experienced in a management position in international software firms, with at least 5 year experience in resource management and/or planning or equivalent senior manager position.
    • Experience in working with international clients and on/off shore engagement model
    • Experience in managing and coaching project managers
  • Skills
    • Strong leadership & team management skills
    • Excellent Problem solving skills
    • Excellent Training, Coaching skills.
    • Excellent Communication skills
    • Excellent Planning, Budgeting and Forecasting skills
    • Demonstrate excellent inter-personal skills.
  • Other Requirements
    • High sense of organization and responsibility, demonstrate “can do” working attitude
    • Demonstrate excellent adaptability, flexibility, and mobility
    • Demonstrate excellent internal relationship skills
    • Fluent in English


Why You'll Love Working Here

  • 13 month salary per year
  • Performance bonus (up to 2-month salary)
  • Flexible option bonus for good performers & retention bonus for outstanding performers
  • Social – Health – Insurance paid fully
  • Healthcare: Annual health check-up, Premium Health Insurance (plus 1 slot for your dependent)
  • Annual leaves: 14 ~ 18 days
  • Clubs program: Football, Badminton, Swimming, Tennis, Rock, Yoga…
  • Training courses: Technical skills – Soft skills – English

People are extremely important to us and that’s why we have a clear vision: to make NashTech a great place to work in its sector. We pride ourselves on:

  • Professional and Flexible Working Environment
  • Great Teamwork
  • International Assignments
  • WeCare - WeShare - WeDare - WeInnovate Engagement Program
Ho Chi Minh