NEW
IT Support Engineer
Ho Chi Minh - Vietnam / Hybrid
Experienced
Experienced
Bachelor Degree, College Degree, Master Degree
31.08.2025
The IT Support Engineer acts as Technical (100%) duties of NashTech IT team, ensure the smooth and reliable IT services across environments, platforms, technologies, and processes.
Job Descriptions
- Log and follow up with other IT teams to support calls and tickets until resolve.
- Support the end users to troubleshoot the IT-related issues on their computers, including hardware, OS and applications and simple network configurations.
- Provide guidance to users on internal systems, software and applications.
- Deploy/Install, maintain, upgrade IT equipment and standard applications.
- Perform diagnostic tests, modify or repair computer hardware, including PC, printer, data projector and peripherals.
- Other tasks assigned by line manager.
Qualifications
- Bachelor or equivalent degree in Computer Science
- Has 2+ years’ experience in HelpDesk/Support
- Passionate of learning, sense of urgency, and detailed
- Time management skills
- Ability to work independently
- Good English communications
- Have the sense of critical thinking
- Passion, Adaptive and Enthusiasm
Why you'll love working here
See all benefits
Community Contribution
Participate in volunteering and community initiatives, making a positive impact on society.
Financial Rewards
Receive a competitive salary, including full pay during probation and performance-based bonuses.
Flexible Work Arrangements
Embrace a hybrid working mode and explore international assignments.
Healthcare
Enjoy our private healthcare offering which is adapted for your local market and ensures your peace of mind and wellbeing.
Professional Development
Access ongoing learning opportunities, including training, workshops, and certifications.
Recognitions
Celebrate achievements through a variety of recognition programs.
Wellness Initiatives
Enhance your physical and mental well-being with a variety of engagement events, sports clubs, and informative workshops.
Recruitment process
1
Application review
2
HR screening
3
Technical interview
4
Offer
5
Onboard
