Business Analyst (Hanoi)

Responsibilities

The Business Analyst is responsible for ensuring client requirements are fully understood and specified in a manner that will enable full understanding from development team. The Business Analyst is reporting directly to Line Manager and for specific project related items to the project manager and has authority on all the matters related to workflow of product and client requirement if no other indication specified. The detail as below:

• Gather business and system requirements from client
• Assist client to define requirements and suggest ideas
• Create Business Requirement Spec, SRS (System Requirement Spec), UC list and UC detail, User Stories and wire frame for complex UCs (if needed)
• Transfer knowledge to offshore team
• Assist PM on project scope, estimation and planning
• Assist PM on requirement sign off process and project change requests
• Act as the bridge between client and offshore to clarify requirement with development team (developers, testers, UI designer) in both business and system analysis view and facilitate communication among internal team members
• Work with QC to verify that all requirements of the system are fulfilled by the implementation in the traceability manner among requirements, CR and implementation
• Review testing scenarios for UAT
• Support UAT in testing, verifying bugs/issues with client
• Assist Bid Manager in pre-sales support activities especially on analysis phase
• Analyze and reverse engineer the existing system to describe it in the requirement specifications that can be understood by project team

Qualifications

• At least 4+ years of working experience
• Experience working on payment-related projects
• Fluent English to communicate directly with customers
• Solid IT knowledge base & basic experience with programming languages; Knowledge of testing approaches and techniques
• Basic knowledge of databases, including database schema and simple SQL queries
• General understanding of business processes, with an interest in learning a wide range of business models and business needs
• Excellent communication and interpersonal skills
• Proactive, can-do attitude
• Specific business domain knowledge is a plus, such as banking, content management, rebate claims, healthcare, HR systems, etc.
• Experience working on integration projects is a plus